Who is this course for?
Is this course for me?
Our popular CPD accredited online course, written and presented specifically with the Veterinary Receptionist, VCA and SVN in mind, will give you enhanced skills to better support Pet Owners, the Clinical Team and Yourself during which can be a stressful time for all concerned.
Gaining valuable and essential skills which will assist you in providing an informed, professional and confident service to your clients and veterinary practice.
Improving both your clinical knowledge and customer service.
Veterinary support staff are such an integral part of the practice team, and as front of house staff and the interface between Vets, Nurses and the Client, we at Innovet fully support and honour the importance of your role in the smooth running of the veterinary practice.
This course covers everything you need to know to feel confident and assured when dealing with Veterinary Emergencies both over the Telephone and in the Clinic, ensuring that RCVS Guidelines are fully adhered to.