Who is this course for?
Is this course for me?
Gaining valuable and essential skills which will assist you in providing an informed, professional and confident service to your clients and veterinary practice.
Improving both your clinical knowledge and customer service.
Veterinary support staff are such an integral part of the practice team, and as front of house staff and the interface between Vets, Nurses and the Client, we at Innovet fully support and honour the importance of your role in the smooth running of the veterinary practice.
This course covers everything you need to know to feel confident and assured when dealing with Veterinary Emergencies both over the Telephone and in the Clinic, ensuring that RCVS Guidelines are fully adhered to.
Don't just take our word for it.
Emma
Emma Parrish-Andrew
I thoroughly enjoyed this course, it was extremely informative and has given me new skills that I am looking forward to using in my practice. A great CPD for...
Read MoreI thoroughly enjoyed this course, it was extremely informative and has given me new skills that I am looking forward to using in my practice. A great CPD for all support staff especially us receptionists. Thank you
Read LessInformative
Kirsty Kelly-Enderby
I found this course informative and useful. Would of liked the quiz to be a little more challenging though. Enjoyed the time!
I found this course informative and useful. Would of liked the quiz to be a little more challenging though. Enjoyed the time!
Read LessInformative
Kirsty Kelly-Enderby
I found this course informative and useful. Would of liked the quiz to be a little more challenging though. Enjoyed the time!
I found this course informative and useful. Would of liked the quiz to be a little more challenging though. Enjoyed the time!
Read LessGreat , Knowledgeable course
Hayley Dyson
Really enjoy this CPD course as an ANA, it's a good CPD to enhance my skills. Also I feel I can help out more when there is a emergency situation or when an ...
Read MoreReally enjoy this CPD course as an ANA, it's a good CPD to enhance my skills. Also I feel I can help out more when there is a emergency situation or when an emergency comes in the practice.
Read LessLearning Emergency first aid
Annette Stephens
This was extremely helpful very in depth and encouraged me to discuss with nurses
This was extremely helpful very in depth and encouraged me to discuss with nurses
Read LessWhat you will learn!
This Course has 3 modules of content and this is a brief overview of what you will learn
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Effective telephone triage and RCVS guidelines.
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How to recognise major body system emergencies and discussion on patient signalment and client questioning.
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How to generate a capsule history with a systems priority task.
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To recognise and provide appropriate First Aid advise over the phone
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A look at waiting room triage and how to apply a triage classification coding system.
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To understand and effectively manage emergency clients in a calm and professional manner
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Identify methods which can improve the clients first impression of your veterinary clinic.
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The most common veterinary emergencies seen in practice and recognise the signs and symptoms of these emergencies.
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Understanding common poisons and symptoms presented to small animal patients in veterinary practice.
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A look at common veterinary terminology and abbreviations and much more...
Some important points you need to know.
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How long is this course and do I get a certificate?
Upon completion of this 7-Hour on-demand CPD Course, you will receive a certificate to download and keep for your records.
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How long do I have access to this course?
Great news is that you have lifetime access with your enrolment, so completely learn at your own pace and no stressful deadlines.
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What do I get with this course?
This course comes with a comprehensive course workbook, interactive activities to complete, downloadable resources and a 45 question multiple choice quiz at the end to release your CPD accredited certificate for 7 Hours/Credits.
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How is this course presented?
Our courses are more than just a webinar. You will be taken through easy to digest bitesize chunks of learning, via a series of informative tutor video presented slides.
Research shows, that online learning knowledge is easier to retain and absorb if video content is used rather than just audio, which is easier to just switch off from and become distracted. This way you can have a human connection to your tutor which is so important.
So that's what we do...
About Emily
Instructor Bio:
Senior Instructor and Resident Rehab CPD Presenter Emily Ashdown RVN, DIP A PHYS, ISFMCERT, CSMC, MRAMP, MIAAT, AHPR
Course curriculum
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Course introduction from Emily
FREE PREVIEW -
Elevate Your Learning Experience with the New Innovet CPD Thinkific Mobile App (optional)
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Workbook & Downloadable Resources
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Unit 1; Types of Triage
FREE PREVIEW -
Unit 2; Obtaining a Patients Signalment Over the Phone
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Unit 3; Telephone Triage & First Aid Scenarios
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Unit 4; Waiting Room Triage: How do we Categorise Patients?
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Unit 5; Vital Statistics: Normal vs Abnormal
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Unit 6; Client Communication
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Unit 7; Pain in Cats, Dogs and Rabbits
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Unit 1; How to Recognise Common Veterinary Emergencies
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Unit 2; Shock Management
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Unit 3; Haemorrhage & Wounds
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Unit 4; Bandaging Techniques
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Unit 1; Veterinary Abbreviations & Terminology
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Unit 2; Cardio Pulmonary Resuscitation Practical, (CPR)
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Animal First Aid & Emergency Triage for Veterinary Support Staff, End of Course Quiz.
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About this course
- £129.00
- 18 lessons
- 2.5 hours of video content
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