Who is this course for?

Is this course for me?

We have all been there, that patient that you just cling onto for the sake of getting the procedure done and the patient home as soon as possible!

If our patient is more relaxed, they are more compliant. This means that we can get a better physical exam, we get more accurate results, we can perform more diagnostics and we can give more treatment!

To give you an idea of how widespread an issue this is, 64% of dogs and 73% of cats display stress when in the waiting room at the vets.

Before we have even put a hand on them that is a massive percentage of pets that are stressed. In the consult room, these figures increase to 78% of dogs and 85% of cats showing fear, stress, anxiety and even aggression.

How accurate do you think the results of a physical examination will be?

Kate Divers, your tutor for this course is an experienced RVN and Elite Level 3 Fear Free Veterinary Professional and she will empower you throughout this course in understanding your patients behind the labels and to fully understand the ‘why’, whether it be fear, anxiety or stress.

You will have the knowledge to be able to make a real difference to your patient’s welfare and lead the way in making a change in how ‘problem’ patients are handled in your practice.

One of the key things to note is that it does not simply come down to patient mental health, but also staff welfare.

Dealing with patients who are a ‘problem’ has a drastic impact on job satisfaction and staff confidence. This can have a marked impact on mental health, burnout and staff retention.

So, If you're ready to learn practical tips on how to take the 'Pet' out of 'Petrified' then this course is most definitely for you...

What you will learn!

This Course has 3 modules of content and this is a brief overview of what you will learn..

  • The Science of Fear and understanding its importance in Veterinary Practice.

  • What is a Stress Response?

  • Common Behaviour Misconceptions in Practice.

  • How do we Assess Stress in our Patients?

  • Common Veterinary Procedures and the Fear Free Approach.

  • The Fear Free Physical Examination and useful tools you can apply.

  • Fear Free in the In-Patient Setting.

  • Housing, routine, issues, consistency and enrichment tips.

  • How to Become a Fear Free Certified Practice .

Some important points you need to know.

  • How long is this course and do I get a certificate?

    Upon completion of this 7-Hour on-demand CPD Course, you will receive a certificate to download and keep for your records.

  • How long do I have access to this course?

    Great news is that you have lifetime access with your enrolment, so completely learn at your own pace and no stressful deadlines.

  • What do I get with this course?

    This course comes with a comprehensive 34 page course workbook, interactive activities to complete, downloadable additional resources and a 35 question multiple choice quiz at the end to release your CPD accredited certificate for 7 Hours/Credits.

  • How is this course presented?

    Our courses are more than just a webinar.

    You will be taken through easy to digest bitesize chunks of learning, via a series of informative tutor video presented slides.

    Research shows, that online learning knowledge is easier to retain and absorb if video content is used rather than just audio, which is easier to just switch off from and become distracted. This way you can have a human connection to your tutor which is so important.

    So that's what we do...


RVN, Elite Level 3 Fear Free Certified Professional

Kate Divers

Kate is a Registered Veterinary Nurse and Level 3 Fear Free Certified professional, specialising in animal behaviour stemming from fear, anxiety, and stress. Kate, luckily, fell into Veterinary Practice as a receptionist at Arg Beiyn Veterinary Practice in 2011 and, having grown up with animals and enjoyed working with people, it was the perfect fit! This is where Kate’s journey started! Over the years, Kate worked her way up through the ranks at Arg Beiyn, finally qualifying as an RVN in 2017. Kate was fortunate that Arg Beiyn is both a gold-standard ISFM cat friendly practice and silver-standard RWAF accredited rabbit practice, but this grounding highlighted the gap in support that was being offered to canine patients. Kate attended a CPD by Linda Ryan, VTS RVN CCAB, in 2018 and was inspired by the Fear Free work Linda was doing at the Royal Veterinary College. From here, Kate broadened her understanding of canine behaviour through a variety of CPD and began Nurse clinics to start helping patients deal with stress and anxiety in both the home and veterinary setting. Kate initially achieved her Level 1 Fear Free Certified Professional status and has then worked up to obtain her Level 3 status in 2020, the highest level prior to being able to apply for Elite status in 2022. Kate left Arg Beiyn Veterinary Practice in 2020 to start her own business, Ruff Mutts, to expand the empowerment that she could provide to dog’s and their owner’s full time.

Course curriculum

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